Privacy Policy
Last Updated: January 2026
Introduction
NAC New Albany Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Property address and project details
- Communication preferences
- Payment information for services rendered
- Any other information you choose to provide
We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Provide estimates and quotes for concrete services
- Schedule and complete your concrete project
- Communicate with you about your project
- Process payments and maintain financial records
- Send service updates and maintenance reminders
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (such as payment processors)
- Professional advisors including lawyers and accountants
- Law enforcement or government agencies when required by law
- Other parties with your explicit consent
Contact Forms and Email
When you submit a contact form or email us, we collect your name, email address, phone number, and any information you include in your message. We use this information solely to respond to your inquiry and provide the services you requested.
We use Tally for our contact forms. Tally may collect additional information as described in their privacy policy. We recommend reviewing their privacy policy for more information.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records are typically retained for seven years for warranty and legal purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Object to certain types of data processing
To exercise these rights, please contact us using the information below.
Marketing Communications
We may send you information about our services, special offers, or maintenance tips. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
NAC New Albany Concrete
702 Commerce St, New Albany, IN 47150
Phone: (812) 850-9316
Email: hello@concretenewalbany.com